Obsessed with her new kitchen cabinets, professional, punctual, put up with her dog's tantrum about the drill, helped hang a frame, twelve stars if she could.
For Melbourne homeowners about to let a stranger rip a room off the wall
No sales rep. No project manager. No factory. No eight people to chase for an answer.
The man who measures your job is the man who builds your job and the man who installs your job.
So there is nobody for him to blame, and nobody for you to ring.
You will know the day he starts, the day you get your room back, and exactly what is in the price and what is not. In writing. Before any money changes hands.
One visit. About an hour. Costs nothing.
You end up holding three things: your price with the exclusions written on the same page, your start and finish dates, and his mobile number.
Where jobs go wrong
The kitchen came off the wall on schedule. Nothing went back on. Another family cooked on a BBQ outside, in winter. One waited a month with no kitchen and no word from anyone. Nobody warns you that the worst part of a bad job is not the cabinets. It is living in a demolished house with no date, ringing a project manager who has stopped picking up.
Why it cannot happen here
One homeowner promised a single point of contact dealt with eight people. That is not carelessness, it is size. Sales rep, designer, factory, subcontracted installer, trades who have never met each other. Every step is a handoff and every handoff is somewhere your job gets dropped. Ultracraft has no steps. There is only ever one person answerable to you, and he is the one holding the tape measure.
Recent work
See How A Job Actually Runs, Start To Finish.
Every one of these was measured, built and installed by the same man. Click through to see what was there before, what changed, how long it took, and what came up along the way.
What you actually get
He measures it himself.
The man who has to make it fit is the man holding the tape. Nobody left to blame if it doesn't.
You approve the drawing before anything gets cut.
You see it on paper first, so the fridge fits and the sink sits where you thought it would.
No filler panels covering a bad measure.
Those skinny blank strips are a confession. There is nothing to confess when the same man measured and built it.
You can still get him next year.
Same number, same man. Not a call centre that forgets you the day the invoice clears.
What he builds
Most people meet a new stranger for every room, and the wardrobes never quite match the kitchen. Same man, same workshop, same tape measure, whatever the room is and whenever you get to it. That's why the reviews above are full of people who had him back. Click through for the detail on yours, or keep scrolling.
01Kitchens
→
02Vanities
→
03Linen closets
→
04Wardrobes
→
05Laundries
→
06Timber tables
→
07Bars & BBQ areas
→
08Wall units
→
09Architectural joinery & fitouts
→
10Commercial
→
11Home office
→
12Butler's pantry
→
13New builds
→
14Extensions
→
15Renovations
→The Job Plan
A price, with the exclusions written on the same page, so nothing ever lands on your invoice you haven't already approved in writing. A start date and a finish date, not "a few weeks," so you can plan around it. And his mobile number, because the man who measures it is the man who builds it and installs it. It costs you nothing, he asks for nothing on the day, and if you take it to three other quotes it will make all three of them easier to read.

Your price
Exclusions
Start date
Finish date
His mobile
Costs nothing. Takes about an hour.
The Promise
If A Date Is Going To Move, You Hear It From Him First. Not After It's Gone.
The day he knows a date is at risk, you get told in writing, with the new date and the reason. Not a week later, not when you chase him. He is one man with one phone, so there is nobody to pass you to and nobody to blame.
And he takes ten percent to book you in, five percent over twenty thousand, the legal maximum in Victoria. Anyone asking you for half up front is worth a second look.
One Hour
He comes out, measures up, and you get the number, the exclusions and the dates in writing. No obligation, no deposit on the day, and no salesman, because there isn't one. If you're still collecting quotes, take his to the others and see how many can answer the same three questions.
Costs nothing. Takes about an hour.
Before you book anyone
Nobody good in this trade is sitting idle, and a one-man workshop books out further than a factory does. So ask whoever you're talking to when they can actually start, and get the finish date in writing while you're there. If neither answer comes easily, you already know what the next eight weeks look like. Ask early enough and you get the dates you want. Leave it until the cabinets are off the wall and you take whatever's left.
P.S.
That's the part nobody prices in. The fourth night of takeaway in a row, the dishes in the laundry sink, and no straight answer about when it ends. You get the finish date before he starts, not after. One hour, no obligation, and you'll know exactly what it costs and exactly when you get your room back.
Free download
The 9 Questions To Ask Before You Sign Anything.
Plus the six costs most quotes leave out. One homeowner got a $51,000 cabinetry quote with no tiling, plumbing, electrical, plastering, demolition or handles in it. Another was asked for half up front on a $14,000 job and had no idea whether that was normal. This is the list nobody hands you, and it works on any quote, including his. Name and email, and it's yours.
Questions before you book
Still Got A Question?
Six things homeowners usually want clear before they book.
The same person. Lachlan measures the job, builds the cabinetry and installs it. You are not handed from a salesperson to a designer, factory and subcontracted installer. The person responsible for making it fit is the person who measured it in the first place.
You leave with three things in writing: your price with the exclusions shown, your proposed start and finish dates, and Lachlan's direct mobile number. It takes about an hour, costs nothing and there is no obligation to go ahead.
You hear about it when Lachlan knows about it, not after the date has already passed. If a date is at risk, you are told directly and given the reason and the revised date in writing.
Yes. The Job Plan is designed so the price and exclusions are shown together before you commit. That gives you something clear to compare against other quotes and reduces the chance of discovering later that an important part of the job was never included.
No. Ultracraft builds custom cabinetry throughout the home, including kitchens, vanities, linen closets, wardrobes, laundries, timber tables, bars and BBQ areas, wall units, architectural joinery and fitouts, commercial cabinetry, home offices, butler's pantries, and cabinetry for new builds, extensions and renovations.
Yes. You have his direct mobile number. There is no project manager or call centre between you and the person responsible for the work. If you need an answer about the job, you speak directly with Lachlan.






